Privacy Policy

By using the services of RentyCars.com, you entrust your personal data to N.S. Kavuria Trading LTD, registered at Kallipoleos 44, 3rd floor, 1071 Nicosia, Cyprus, (Reg. No. 394289, VAT No. 10394289D), hereinafter referred to as 'we'. This Privacy Policy ('Policy') outlines how we collect, process, store, and protect your personal information in accordance with our Terms and Conditions. Please read this Policy carefully. By accessing our services, you agree to the practices outlined herein. If you disagree with any part of this Policy or our Terms and Conditions, we may be unable to provide our services to you.

1. Types of Data We Collect and Purpose of Processing

1.1. Bookings

To provide car hire services, we collect and share your personal data with our hire providers, including your:

Personal Information: Name, surname, date of birth, telephone number, email address, and country of residence.
Booking Information: Hire details (e.g., booking dates, car details) necessary for fulfilling the hire service.
Contact Information: Used to clarify any issues related to your booking and to send you booking details or voucher(s) via email.

1.2. Payment Details

Your payment information is used to:

Block and collect the required funds for your booking, including prepayments and security fees, where applicable.
Cover potential fees, such as no-show fees, on behalf of our partners if you do not arrive as scheduled.
Handle adjustments, such as increased costs for upgraded vehicles or services.

Legal Basis: Data processing for bookings is necessary for the fulfilment of a contract and any pre-contractual measures taken at your request.

Data Retention: Data is retained for the duration of your service with us and may be retained for longer if necessary to protect our rights in the event of any claims.

1.3. Marketing Communications

We may send you occasional promotional emails about car hire deals and services.

Opt-in and Opt-out: You can choose to receive or decline these emails during booking, or unsubscribe at any time using the link at the bottom of each email.

Legal Basis: Processing is based on your consent.

Data Retention: Data is retained for as long as your consent remains valid.

1.4. Statistics and Market Research

We use your personal data (name, surname, birth date, booking details, and history) to conduct research on customer behaviour and to improve our services.

Legal Basis: Legitimate interest in evaluating and enhancing service quality.

Data Retention: Retained for up to 10 years.

1.5. Website Visits

Our web server automatically recognises each visitor's domain or email address and keeps records for those who contact us. Data such as your name, address, and phone number is stored if you register in our system.

1.6. Personal Account Management

Creating an account on RentyCars enables you to manage bookings, access special offers, and personalise settings. Account data includes the first name, last name, and email address provided during booking or from third-party login providers (e.g., Facebook, Google, Apple).

Legal Basis: Legitimate interest in improving service experience, security, and preventing fraud.

Data Retention: Retained as long as you have an active account or until service completion, with extensions if needed to address claims.

1.7. Booking Credits

To reward your loyalty, we may issue Booking Credits, which are managed through the email associated with your account or booking.

Legal Basis: Legitimate interest in service enhancement and the fulfilment of customer agreements.

Data Retention: Retained while the account remains active or if Booking Credits are unused, with extensions if needed for claims.

2. Sources of Data Collection

4. Data Processing Locations

5. Data Security

6. Your Rights Under Data Protection Laws

7. How to Contact Us

Policy Updates

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