What payment methods are accepted?

We accept major credit cards, including Visa, MasterCard, and American Express. Some locations may also accept debit cards and other payment methods. Please check the specific location s payment policy.

How do I pay for my rental?

You make a prepayment online at the time of booking and receive a confirmation. The rest of the rental cost is paid upon arrival at the rental location.

Are there any hidden fees?

We strive to be transparent with our pricing. All mandatory fees and charges are disclosed during the booking process. Optional services and additional coverage are clearly outlined, so you can make informed choices.

How is the rental rate calculated?

The rental rate is calculated based on factors such as the type of vehicle, rental duration, pick-up and drop-off locations, and any additional services or coverage selected.

Booking with RentyCars is quick and straight forward:

1. Search: Enter your desired location, dates, and car preferences on our website.
2. Select: Choose from a wide range of options provided by our trusted partners.
3. Reserve: Pay a small prepayment online to confirm your booking.
4. Confirmation: Receive a booking confirmation email with details about your rental.
5. Pick-up: Pay the remaining amount at the pick-up location and enjoy your journey!

To rent a car through RentyCars, you must meet the following requirements:

1. Minimum Age: Drivers must be at least 21 years old (varies by provider and vehicle category).
2. Driver's License: A valid driver’s license held for at least 12 months. International Driver's Permits may be required for certain destinations.
3. Identification: A valid passport or government-issued ID
4. Credit Card: A credit card in the driver's name for the security deposit at pick-up (debit cards may not be accepted by all providers).

Once you have picked up your rental vehicle:

• Inspect the Car: Check for any pre-existing damage and ensure it's recorded on the rental agreement.
• Keep Documents Handy: Carry your rental agreement, driver's license, and insurance details with you.
• Return Guidelines: Follow the agreed-upon return time and location to avoid additional charges.
• Need Help? Contact us at support@rentycars.com for any issues during the rental.

RentyCars offers a premium level of coverage for your peace of mind:

1. Standard Protection (what’s already included in the price): Typically includes Collision Damage Waiver (CDW) and Theft Protection. However, you may still be responsible for an excess fee in case of damage or theft.
2. Full Protection: An optional coverage that eliminates the excess and includes coverage for tires, windows, and undercarriage damage.

You can select Full Protection during the booking process for an additional fee. Make sure to check our Terms and conditions.

RentyCars's local car rental providers’ rental policies include:

• Fuel Policy: Providers may offer full-to-full, full-to-empty, or pre-purchase fuel policies. Check your rental agreement for details.
• Mileage: Rentals may come with unlimited mileage or a mileage cap. Additional fees apply for exceeding the cap.
• Cross-Border Travel: Inform the rental provider if you plan to travel across borders, as additional fees or restrictions may apply.

For more details, refer to your provider's specific terms and conditions included in your confirmation email.

RentyCars offers Booking Credit as a flexible payment option for frequent renters:

• What is it? Preload funds into your account to use for future bookings.
• Benefits: Faster checkout, exclusive discounts, and no prepayment fees.
• Refunds: Unused booking credit is refundable at any time upon request.

Manage your booking credit directly through your RentyCars account dashboard

For further assistance, feel free to reach out to us via chat, email, or phone. We're here to help!